Paulinenweg 3, 51149 Köln           demohotel@masch.com           +49 (0) 2203 8068 405  

A good service during your stay is important for us


In order to help make your stay as pleasant as possible, we offer the following services:

Elevator

The hotel has an elevator to the upper floors.

Guest card

Profit from many price reductions with our guest card.

Garden

Enjoy the sun in our garden, lounge chairs and umbrellas available.

Information

We will be delighted to help you with brochures and information about the region.

Laundry

We offer a 24-hour laundry service.

Parking

There is ample free parking behind our hotel.

Payment options

We accept all valid credit and debit cards, as well as cash in Swiss Francs and Euros.

Recreation room

Here you will find a choice of books and games.

Restaurant and bar

Restaurant with dining room and bar on the ground floor. 

Ski equipment

We can organise ski equipment for you through our neighbour and partner "Graf Sport". 

Ski passes

You can buy your ski passes at our reception. 

Ski room

Leave your ski equipment to dry in our ski room. 

Small emergencies

Our reception staff can help you in the event of light injuries. We also have sewing materials available for small repairs.

Smokers

We have an outdoor smoking lounge on our ground floor. 

Special wishes

Do you have a special wish? Let us know, and we will do our utmost to help you.

Tickets

You can save time waiting in lines by buying your ski passes and regional tickets from us. 

Various

Postcards, stamps, books and a selection of toiletries are available from the hotel reception. 

Wheel chair access

Our hotel is wheelchair accessible. A handicapped toilet is available on the ground floor. 

WLAN

Wireless Internet is available throughout the hotel. The connection is especially good in the hotel’s public areas.

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